Refund and Returns Policy
At axivorent.top, operated by Vishal, we want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help.
30-Day Return Window
You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition that you received it.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.
Items that are opened, used, or not in their original condition may not be eligible for a refund or may be subject to a partial refund.
How to Initiate a Return
To start a return, please contact us at [email protected] or call us at 405-637-2669. Please provide the following information:
- Your order number.
- The item(s) you wish to return.
- The reason for the return.
Our team will review your request and provide you with instructions on how to proceed. Please do not send your item back to us before receiving confirmation and return instructions from our team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.
Refund Processing
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Please allow 7-10 business days for the refund to appear on your statement after approval.
In certain situations, only partial refunds are granted (e.g., items not in their original condition, damaged or missing parts for reasons not due to our error).
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately upon receipt with photos of the item and its packaging. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a refund, and will provide instructions for returning the item if necessary.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- Company/Owner Name: Vishal
- Website: axivorent.top
- Address: 721 Ottis Street, Oklahoma City, OK, US
- Email: [email protected]
- Phone: 405-637-2669
This policy was last updated on November 19, 2023.
